Senior User Experience Director
23 hours ago
Become a leader in user experience design at BNY, a global financial services company with a rich history of innovation.
Company OverviewBNY empowers its employees to grow and succeed in a culture that values diversity, equity, and inclusion. As a top-ranked company, we touch nearly 20% of the world's investible assets, serving clients across the globe. Our team of over 50,000 talented professionals shares a common goal: to create solutions that benefit businesses, communities, and people everywhere.
Estimated Salary Range$100,000 - $175,000 per year, based on experience and market location.
Job DescriptionAs a Senior User Experience (UX) Director, you will play a critical role in shaping the future of fintech innovation at BNY. Your responsibilities will include:
- Leading design thinking workshops and ideation sessions to spark creative problem-solving and build consensus among team members and stakeholders.
- Leveraging your expertise in user journey and experience mapping to visualize and analyze user interactions, deliver service designs, and uncover opportunities for improvement.
- Developing personas, wireframes, and prototypes that effectively communicate design concepts and user flows, iterating based on stakeholder feedback and usability testing results.
- Partnering with cross-functional stakeholders, product managers, and development teams to deeply understand and define user needs, business goals, and project requirements.
To be successful in this role, you will need:
- A strong background in UX design, with experience in the global financial services or fintech industry.
- Excellent analytical and problem-solving skills, with the ability to develop structured solutions that meet business objectives.
- Demonstrable proficiency in user journey mapping techniques, design thinking methodologies, and facilitating ideation workshops.
- Solid understanding of user-centered, service design principles and best practices.
- Experience with user research, usability testing, and data-driven design decision making.
At BNY, we offer a comprehensive benefits package, including:
- Competitive compensation and bonus structure.
- Flexible work arrangements and remote work options.
- Access to cutting-edge technology and tools.
- Ongoing training and professional development opportunities.
- A diverse and inclusive work environment.
BNY is an equal employment opportunity employer, committed to diversity, equity, and inclusion. We believe that our unique perspectives and experiences make us stronger, and we strive to create a workplace that reflects the world we serve.
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