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Operations Analytics Specialist
2 months ago
About the Role:
Gallagher is seeking an experienced Senior Associate to join our Product Development team. As a Senior Associate, you will play a crucial role in guiding product development and strategy by leveraging data-driven insights.
Key Responsibilities:
- Track and monitor key product metrics, such as user acquisition, retention, conversion rates, and revenue. Identify areas for improvement and use data to inform product strategy.
- Gather user feedback and analyze results to gain insights into the overall user experience and behaviors. Apply this data to optimize product experiences and drive user engagement.
- Develop and maintain clear and compelling visualizations and dashboards to effectively communicate key product metrics and trends to both technical and non-technical stakeholders.
- Work closely with product managers, designers, engineers, and other stakeholders to transform data insights into actionable recommendations.
- Conduct thorough research and analysis to understand market trends, identify opportunities, and benchmark product performance against competitors.
- Conduct adhoc and one-time analysis, summarize findings, and provide recommendations as needed to support various product needs.
Requirements:
- Excellent analytical, critical thinking, and problem-solving skills.
- Bachelor's degree or equivalent experience or a combination of education and experience.
- 3-5 years of proven experience as a product analyst.
- Skilled in using tools such as SQL, Python, R, or other analytics programming languages to manipulate and analyze large datasets.
- Experience creating clear and impactful visualizations using tools like Power BI, Tableau, or similar platforms.
- Experience working with disparate data sources and creating unified solutions.
- Flexible and adaptable demeanor, able to handle shifting priorities, demands, and timelines.
- Excellent communication and presentation abilities, able to convey complex analytical concepts to both technical and non-technical stakeholders.
- Ability to collaborate effectively with cross-functional teams, including product managers, designers, engineers, and other stakeholders.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
About Gallagher:
Gallagher is a leading provider of insurance and risk management solutions. We are committed to delivering exceptional service and value to our clients and employees. Our company culture is built on the principles of teamwork, innovation, and customer satisfaction.
Equal Employment Opportunity:
Gallagher is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
