Voice Over IP Specialist

4 days ago


Ogden, Utah, United States Leidos Full time

Job Summary

We are seeking a highly skilled Voice Over IP Specialist to join our team at Leidos. As a Voice Over IP Specialist, you will be responsible for supporting worldwide voice and video services for the Defense Information Systems Agency (DISA).

Key Responsibilities:

  • Conduct network and telecommunications system incident investigation and monitoring of DoD-wide voice/video support hardware and services.
  • Troubleshoot and repair network devices, including TDM telephone switches, VoIP, Call Manager, and VTC systems.
  • Collaborate with vendors such as CISCO, Juniper, Nortel, ACME Packet, Oracle, Palo Alto, and Session Boarder Controllers (SBC) to resolve technical issues.

Requirements:

  • 2-4 years of relevant technical experience.
  • Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
  • Active, in-scope US Top Secret Government issued security clearance, with the eligibility to obtain a Top Secret/SCI clearance upon offer award.
  • Ability to participate in a 24/7 shift work environment.

Preferred Qualifications:

  • Knowledge of routers, switches, PRI's, SBC, Video Gatekeepers, Network Monitoring Systems, and cryptography operation/configuration.
  • Understanding of Session Initiated Protocol (SIP) messaging.
  • Customer service experience.


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