Voice Over IP Specialist
4 days ago
Job Summary
We are seeking a highly skilled Voice Over IP Specialist to join our team at Leidos. As a Voice Over IP Specialist, you will be responsible for supporting worldwide voice and video services for the Defense Information Systems Agency (DISA).
Key Responsibilities:
- Conduct network and telecommunications system incident investigation and monitoring of DoD-wide voice/video support hardware and services.
- Troubleshoot and repair network devices, including TDM telephone switches, VoIP, Call Manager, and VTC systems.
- Collaborate with vendors such as CISCO, Juniper, Nortel, ACME Packet, Oracle, Palo Alto, and Session Boarder Controllers (SBC) to resolve technical issues.
Requirements:
- 2-4 years of relevant technical experience.
- Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
- Active, in-scope US Top Secret Government issued security clearance, with the eligibility to obtain a Top Secret/SCI clearance upon offer award.
- Ability to participate in a 24/7 shift work environment.
Preferred Qualifications:
- Knowledge of routers, switches, PRI's, SBC, Video Gatekeepers, Network Monitoring Systems, and cryptography operation/configuration.
- Understanding of Session Initiated Protocol (SIP) messaging.
- Customer service experience.
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