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Satellite Communications Network Support Specialist

2 months ago

Ogden, Utah, United States Leidos Full time
Job Description:

The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell for a Network Technician at a secure facility.

Key Responsibilities:
  • Assist with creating and updating tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.
  • Monitor network events and element management failures in real-time on a 24x7x365 basis.
  • Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.
  • Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.
  • Remotely access and de-access customers into the IP/SATCOM networks.
  • Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
  • Verify equipment is operating in the baseline configuration.
  • Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).
Requirements:
  • Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
  • Ability to work in a 24/7 operations environment.
  • Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.
  • Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.
  • Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.
  • Currently possess an active Secret security clearance.
  • Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs.
Education and Experience:
  • High school diploma and 2-4 years of experience.