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SATCOM IP Network Support Specialist

2 months ago

Ogden, Utah, United States Leidos Full time
Job Description:

The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell for a Network Technician at Hill AFB, UT.

Primary Responsibilities:

  • Assist with creating and updating tickets using DISA ticketing applications to track and resolve customer problems in all aspects of the network related to Baseband, IF, and RF communications.

  • Monitor network events and element management failures in real-time on a 24x7x365 basis.

  • Provide IP network support, including configuration of routers, switches, firewalls, and voice equipment.

  • Support IP satellite modem configuration and issue resolution, including option/boot/RSP files.

  • Remotely access and de-access customers into the IP/SATCOM networks.

  • Collaborate with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.

  • Verify equipment is operating in the baseline configuration.

  • Remotely provide global equipment configurations at DoD SATCOM Gateways using the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).

Basic Qualifications:

  • Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.

  • Ability to work in a 24/7 operations environment.

  • Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.

  • Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.

  • Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.

  • Currently possess an active Secret security clearance.

  • Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs.

Required Education and Experience:

  • High school diploma and 2-4 years of experience.