Physical Measurements Technical Support Specialist
1 week ago
Established in 1975, Shimadzu Scientific Instruments is a leading supplier of analytical instrumentation, physical testing, and environmental monitoring systems worldwide. Our mission is to provide innovative solutions that propel scientific research and manufacturing ideas, driving our reputation for excellence in science.
Job SummaryWe are seeking a Technical Support Engineer to join our team, providing strong pre and post-sales support to our customers. This field-based role will support our regional team, focusing on physical measurement products, including universal testing machines, dynamic and fatigue testing machines, hardness testers, and particle size analyzers.
Key Responsibilities- Conduct product demonstrations, technical presentations, and training sessions for customers.
- Provide customer-focused technical support for physical measurement products.
- Perform installations, software training, basic maintenance, and troubleshooting at customer locations.
- Participate in sales calls with regional sales and service representatives.
- Collaborate with the sales team to identify and pursue new business opportunities.
- Bachelor's degree in a relevant technical discipline, such as Mechanical Engineering or Material Science and Engineering.
- Strong technical knowledge and understanding of physical measurement technologies.
- Excellent communication and presentation skills.
- Ability to work independently and as part of a team.
- Willingness to travel.
At Shimadzu Scientific Instruments, we value diversity, inclusion, and belonging. We offer a competitive compensation package, including day-one benefits, a matching 401(k) plan, and a profit-sharing program. Our company culture emphasizes professional growth, health benefits, performance bonuses, work-life balance, education assistance, and well-being programs.
Equal Opportunity EmployerShimadzu Scientific Instruments is an equal opportunity employer and federal contractor or subcontractor. We are committed to affirmative action and nondiscrimination in employment.
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Austin, Texas, United States Shimadzu Scientific Instruments Full timeAbout Shimadzu Scientific InstrumentsEstablished in 1975, Shimadzu Scientific Instruments is a leading global supplier of analytical instrumentation, physical testing, and environmental monitoring systems. Our mission is to deliver excellence in science through innovative solutions and exceptional customer support.Job SummaryWe are seeking a highly skilled...
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