Sales Support Specialist

2 weeks ago


Crestwood Village, New Jersey, United States SilverTech Full time
About the Role

We are seeking a highly skilled Sales Support Specialist to join our team at SilverTech. As a key member of our sales team, you will be responsible for providing exceptional customer support and ensuring seamless sales operations.

Key Responsibilities
  • Collaborate with key account management and product management to deliver customer support
  • Prepare offers and customer analyses for private label customers
  • Process orders and handle customer complaints
  • Monitor OEM customer portals for demand notifications and customer-specific requirements
  • Maintain article and customer master data and prices, as well as create credit and debit notes
  • Participate in digitalization projects to drive business growth
Requirements
  • Completed commercial training and experience in dealing with automotive customers (OEMs)
  • High understanding of commercial processes
  • Proficient in SAP R/3 (focus on sales) and MS Office (especially Excel)
  • Good knowledge of English, both written and spoken
  • Customer and service orientation, assertiveness, and independent way of working
What We Offer
  • Permanent employment contract
  • Employer contribution to company pension plan
  • Modern IT equipment
  • Flexible working hours and mobile work
  • Employee discount for our innovative specialty products
  • Corporate benefits portal (special conditions with well-known manufacturers and brands)
  • Continuous training and further education opportunities
  • Team-oriented work
  • Free drinks
  • Company parking lot
  • Company fitness
  • JobRad leasing
About Us

SilverTech is a leading manufacturer of innovative specialty chemicals for cleaning processes and the modification and protection of surfaces.



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