Patient Services Specialist

2 weeks ago


Gig Harbor, Washington, United States Harbor Audiology Full time

Join Our Team as a Patient Services Specialist

Harbor Audiology, a well-established practice in the Pacific Northwest, is looking for a dedicated Patient Services Specialist to enhance our team. With a commitment to exceptional patient care and the latest advancements in hearing technology, we have been at the forefront of addressing hearing loss and tinnitus for over two decades.

Key Responsibilities:

  • Manage and organize patient appointment schedules
  • Transform incoming calls into scheduled appointments
  • Promote the practice's wellness initiatives through patient referrals
  • Implement the appointment reminder system
  • Verify patient insurance details and complete necessary documentation
  • Engage in continuous professional development
  • Assist with various patient care requirements
  • Ensure the confidentiality of patient information
  • Monitor and report daily scheduling metrics

Qualifications:

  • High School Diploma is mandatory; an Associate Degree is preferred
  • A minimum of 2 years in a front office role is advantageous
  • Proficient in Microsoft Office applications
  • Familiarity with standard office equipment
  • Detail-oriented, organized, and capable of managing multiple tasks
  • Self-driven with a willingness to adapt to evolving circumstances
  • Strong communication and customer service abilities
  • Comfortable handling a high volume of phone communications
  • Excellent organizational and time management skills

If you possess a strong commitment to patient care and exemplary organizational capabilities, we invite you to consider the opportunity to join Harbor Audiology as a Patient Services Specialist. Be part of a team that prioritizes the well-being and satisfaction of our patients.


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