Insurance Claims Specialist

2 weeks ago


Vienna, West Virginia, United States State Farm Insurance Full time
Job Overview

We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative. This role is ideal for someone who enjoys working with people and providing excellent customer service.

About the Role

In this position, you will be responsible for assisting customers with their insurance-related inquiries, complaints, and policy changes. You will provide accurate and timely information regarding our insurance products and services, process policy applications, renewals, and cancellations, handle billing and payment inquiries, resolve customer issues, and collaborate with team members to ensure customer satisfaction.

You will also maintain accurate customer records and update information as needed, follow company policies and procedures to ensure compliance with insurance regulations, and stay updated on industry trends and changes in insurance policies. Additionally, you will continuously improve your knowledge and skills through training and development opportunities.

Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Knowledge of insurance products and services
What We Offer

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. We also provide comprehensive benefits, including medical, dental, and vision coverage, as well as a 401(k) plan with company match. Our team is supportive and collaborative, and we offer opportunities for professional growth and development.



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