Insurance Industry Career Advancement Professional

3 weeks ago


Vienna, Virginia, United States Isabel Thao Nguyen - State Farm Agent Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at Isabel Thao Nguyen - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional customer experiences and contributing to the growth and success of our insurance business.

About This Role

This is an exciting opportunity for a motivated and customer-focused individual to enhance their career while making a positive impact on the lives of our clients. As a Customer Service Representative, you will be responsible for resolving customer inquiries, coordinating with other team members, and anticipating the needs of our community.

Key Responsibilities
  • Respond to customer inquiries and provide accurate policy information.
  • Assist clients with policy changes and updates, ensuring seamless service.
  • Process insurance claims efficiently and effectively, keeping customers informed throughout the process.
  • Maintain accurate records of customer interactions, supporting data-driven decision-making.
What We Offer
  • A competitive salary of $50,000 per year, reflecting the value we place on your skills and experience.
  • A comprehensive benefits package, including bonus opportunities based on performance, flexible scheduling, paid time off, and training & development programs.
  • The chance to work in a dynamic environment with a supportive team, fostering growth and advancement opportunities.
Requirements
  • Strong communication and interpersonal skills, enabling effective collaboration and customer engagement.
  • Demonstrated ability to multitask and prioritize tasks, ensuring high-quality results under pressure.
  • Prior customer service experience is preferred but not essential, as we provide comprehensive training to support your success.


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