Medical Practice Operations Manager

5 days ago


Mustang, Oklahoma, United States DERMATOLOGY EMPLOYMENT, LLC Full time
Job Summary

We are seeking a highly skilled Medical Practice Operations Manager to join our team at Dermatology Employment, LLC.

Key Responsibilities
  • Oversee daily operations of the clinic, including clinical services, call center, schedule management, staff duty schedule and responsibility, billing and collections, site policies, staff development, and patient flow.
  • Manage staff relations, including performance management, staff satisfaction, and conflict management.
  • Manage drug rep relationships, internal visit schedules, and compliance, site security, and educational opportunities in compliance with SSM Health.
  • Monitor and manage clinic and office equipment through acquisitions and maintenance in conjunction with ownership entities, SSM maintenance schedules, and SSM Health Biomed services.
  • Monitor regulatory compliance, contracts, and vendor relations.
  • Assess quality of and coordinate patient care services with patients, staff, physicians, and other providers.
  • Manage, communicate, and roll out annual SSM coding changes, billing policy changes, SSM and Payer Audits.
  • Develop and maintain EHR system expertise in all clinical processes as well as administrative oversight for report writing, monitoring, and supervision of processes.
  • Manage all supply acquisitions in compliance with budget availability.
  • Manage and oversee annual OSHA training and daily compliance.
  • Monthly reporting on improvement planning and implementation of practice metrics not inclusive of VBIP, Press Ganey, MyChart, Medical Records, Billing Statistics, closed encounters, call center metrics, and referral management.
  • Monitor and comply with annual provider licensing, malpractice, staff privileges, and reporting required by SSM and outside entities.
  • Travel to satellite clinics as needed.
Requirements
  • Bachelor's degree preferred.
  • Experience in Medical Office Operations management with multi-site clinics.
  • Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state, and federal plans including coding, billing, and reimbursement protocols.
  • Familiar and comfortable with newer technological equipment, including healthcare technology.
  • Excellent writing and in-person communication skills.
  • Working knowledge of Microsoft Office (Excel, PowerPoint, Word, Outlook) and Adobe Acrobat.
Benefits
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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