Bistro Server

**Job Summary**

We are seeking a highly skilled and customer-focused Bistro Server to join our team at the Courtyard by Marriott Waterbury Downtown, managed by Moody National Management LP. As a Bistro Server, you will play a key role in enhancing customer service by effectively promoting, taking, and delivering food and beverage orders in the restaurant.

**Key Responsibilities:**

• Accurately and quickly take and place all food orders with the kitchen

• Interact professionally and courteously with guests during the process

• Address all guest questions regarding cooking methods, menu items, specials, and process of all items

• Prepare and deliver beverage and dessert orders

• Check food to ensure that appearance, temperatures, and portions appear correct

• Deliver food orders in a timely fashion

• Prepare guest check accurately and present it for payment

• Professionally address any related questions or concerns

• Accurately process cash, credit, or room charge payments from guests in accordance with established policies and procedures

• Buss tables and clean dining area as necessary

• Other duties as instructed by management

**Requirements:**

• Solid working knowledge of related company and brand policies, procedures, and services

• Ability to obtain required food preparation/food handling certifications to comply with applicable state and local ordinances and brand policies

• Ability to obtain required alcohol beverage serving certifications to comply with applicable state and local ordinances and brand policies

• Ability to safely and properly utilize knives

• Ability to follow written instructions

• Good command of the English language; second language proficiency desirable

• Excellent time management skills and ability to multi-task and prioritize work

• Ability to maintain customer focus

• Excellent organizational and planning skills

• Excellent interpersonal skills

• Ability to work well in a team environment

• Ability to follow corporate and brand standards and procedures

**Education and Experience:**

• High School education or equivalent work experience

• 1+ years of experience in food services is highly desirable

• Minimum training required per year as assigned by the company

• Any additional training required by manager

**Work Environment:**

• This job operates in a hotel restaurant environment

• This role routinely uses standard kitchen equipment and/or utensils

• Exposure to extremely hot food and beverages

• Exposure and use of chemical cleaning solutions

• This position works indoors but may be required to go outdoors occasionally

• Work days may vary