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American Girl Experience Associate
2 months ago
We are seeking a dynamic and customer-focused individual to join our team as a Doll Hair Stylist. As a key member of our Doll Hair Salon team, you will be responsible for delivering exceptional service and creating memorable experiences for our customers.
Key Responsibilities- Customer Service: Approach, acknowledge, and assist customers promptly, ensuring a positive and welcoming experience.
- Product Knowledge: Assess and meet customer merchandise and service needs, including special requests and resolving customer problems. Share product knowledge, answer questions, and suggest upsell opportunities for other Doll Hair Salon services and complementary products.
- Service Delivery: Style doll hair according to company standards and demonstrate proper hair care and skin care techniques.
- Inventory Management: Conduct inventory of salon supplies and stock salon area, communicating replenishment needs when necessary.
- Event Participation: Participate in Doll Hair Salon events, including Doll Hair Salon Spectaculars, hair demos, and private birthday parties.
- Team Collaboration: Collaborate with co-workers to create a positive work environment and assist in training new associates.
Mattel is a leading global children's entertainment company that inspires creativity and imagination in children and families through its portfolio of iconic brands and products.
