American Girl Sales Associate Part-Time

4 weeks ago


Franklin, Tennessee, United States Mattel Full time
Job Title: American Girl Sales Department Associate Part-Time

We are seeking a dynamic and customer-focused individual to join our Sales Department as a Part-Time Sales Associate. As a key member of our team, you will provide exceptional sales assistance to our customers, ensuring a seamless and enjoyable shopping experience.

Key Responsibilities:
  • Provide prompt and efficient sales assistance to customers, handling multiple customers effectively.
  • Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, and directing customers to merchandise.
  • Share information on store events, promotions, and activities with customers.
  • Promptly and accurately process all point-of-sale transactions.
  • Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
  • Communicate merchandise and service needs to management on a timely basis.
  • Provide assistance to accomplish team and company goals.
Requirements:
  • High school degree or equivalent, preferred.
  • Sales experience in the specialty retail or service industry, preferred.
  • Basic computer skills, with some experience using a POS System, preferable.
  • Experience working with children, preferred.
  • Willingness to work a flexible retail schedule, including days, nights, and weekends.
About Us:

American Girl is a subsidiary of Mattel, a purpose-driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose by employing the following behaviors:

  • We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts, and working closely together always brings better results.
  • We innovate: At Mattel, we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact.
  • We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
What We Offer:

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.



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