IT Service Desk Agent

3 weeks ago


Cincinnati, Ohio, United States Augustine Consulting Full time

**Job Description**

We are seeking a talented IT Service Desk Agent to join our team at Augustine Consulting. As a full-time employee, you will provide technical support to our clients in the Cincinnati and Dayton areas.

About the Job

You will be responsible for providing technical support to clients, including troubleshooting and resolving hardware, software, and connectivity issues using your technical skills and knowledge of Windows PCs, tablets, mobile devices, and networking hardware.

Requirements

  • A solid foundation in the IT industry, such as an AS/BS degree in information technology or two years of relevant experience
  • Ability to communicate effectively via phone and email in a call center environment
  • Strong technical writing and documentation skills
  • Familiarity with basic business applications, including Microsoft 365 and other hosted business solutions
  • Experience using a ticketing system and remote management platform a benefit

Benefits

  • Competitive pay, including bonuses and PTO, health benefits, technical exam reimbursements, and a pleasant, team-oriented work environment
  • Opportunities for professional growth and development in the field of information technology

Estimated Salary: $58,000 - $68,000 per year.


  • Front Desk Agent

    3 weeks ago


    Cincinnati, Ohio, United States Kristen Jackson - State Farm Agent Full time

    We are Kristen Jackson - State Farm Agent, a leading insurance agency dedicated to providing exceptional service to our clients. We are seeking a highly skilled and motivated individual to join our team as a Receptionist - State Farm Agent Team Member. Estimated salary: $45,000 - $60,000 per year.About the CompanyWe are a team of experienced professionals...


  • Cincinnati, Ohio, United States Hyatt Place Sharonville Convention Center Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Hotel Front Desk Receptionist to join our team at Hyatt Place Sharonville Convention Center.About the RoleAs a Hotel Front Desk Receptionist, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable. Your primary focus will be on...


  • Cincinnati, Ohio, United States Hyatt Place Sharonville Convention Center Full time

    Key ResponsibilitiesGreeting and Check-In: Welcome guests, manage room assignments, and distribute keys as needed.Account Maintenance: Update and maintain accurate guest information, including credit card details and special requests.Issue Resolution: Address and resolve guest complaints and issues related to their stay.Skills and QualificationsEducation:...


  • Cincinnati, Ohio, United States Augustine Consulting Full time

    About the RoleThis full-time position offers an exciting opportunity to develop your technical skills and contribute to the success of our dynamic team. As a Service Desk Support Technician, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our clients' technology systems.Key RequirementsBachelor's...


  • Cincinnati, Ohio, United States 21c Museum Hotels Full time

    Overview21c Museum Hotels is a pioneering example of bridging the worlds of art and hospitality, combining a multi-venue contemporary art museum, boutique hotel, and chef-driven restaurant to create a unique and welcoming experience.Job DescriptionJob Title: Front Desk AgentReports To: Front Desk Supervisor/Front Office ManagerSupervises: NoneThe Front Desk...


  • Cincinnati, Ohio, United States Shaner Hotel Group Full time

    Job ResponsibilitiesThe Night Auditor Supervisor will be responsible for:Conducting night audits to ensure accuracy of financial data and maintain hotel operations.Running reports and analyzing data to identify areas for improvement.Attending to guest needs and resolving any issues that may arise.Performing all functions of the front desk agent during the...


  • Cincinnati, Ohio, United States Eric Geiger - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Insurance Agent Team Member. As a State Farm independent contractor agent, you will market only State Farm insurance and financial service products.Main Responsibilities:Establish and maintain strong relationships with customers, providing prompt and accurate...

  • Insurance Agent

    3 weeks ago


    Cincinnati, Ohio, United States Kristen Jackson - State Farm Agent Full time

    The company Kristen Jackson - State Farm Agent is seeking a highly motivated Customer Service Representative to join their dynamic team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and chat.You will provide friendly and efficient assistance...


  • Cincinnati, Ohio, United States Symmetry Financial Group - Gary Uyemura Full time

    Transform Your Career with Symmetry Financial GroupWe are seeking talented and motivated individuals to join our team as financial services agents. As an agent, you will have the opportunity to build a business that earns you system-generated income and provides a sense of fulfillment.About the Opportunity:This is a unique chance to work with a proven...


  • Cincinnati, Ohio, United States Jessica Wampler - State Farm Agent Full time

    Join Our TeamWe are excited to announce a new opportunity for an Insurance Product Ambassador to join our team at Jessica Wampler - State Farm Agent. As a key member of the team, you will play a vital role in building customer relationships, educating customers about insurance options, and identifying customer needs to market appropriate products and...


  • Cincinnati, Ohio, United States Virgil Lovitt - State Farm Agent Full time

    **Join Our Team:**Virgil Lovitt - State Farm Agent is seeking a talented and ambitious Account Representative to join our team. As an Account Representative, you will have the opportunity to build strong relationships with customers, provide exceptional customer service, and promote insurance products that meet their unique...


  • Cincinnati, Ohio, United States HEALTHSOURCE OF OHIO Full time

    Job SummaryWe are seeking a highly skilled Front Desk Coordinator to join our team at HealthSource of Ohio. The ideal candidate will have excellent communication skills, be organized, and possess a passion for delivering exceptional patient care.About the RoleThis role is responsible for managing the front desk operations, providing administrative support,...


  • Cincinnati, Ohio, United States Augustine Consulting Full time

    **Job Overview**We are seeking a skilled Service Desk Support Technician to join our team at Augustine Consulting. As a full-time employee, you will provide front-line technical support to our clients in the Cincinnati and Dayton areas.About the RoleYou will be responsible for troubleshooting and resolving hardware, software, and connectivity issues using...


  • Cincinnati, Ohio, United States Eric Geiger - State Farm Agent Full time

    Position OverviewAbout Our TeamWe are a dynamic team seeking a dedicated Customer Service Representative to join our State Farm Agent's office. As an Agent Team Member, you will play a crucial role in providing exceptional customer service and support.This is a part-time position that offers meaningful work, competitive compensation, and opportunities for...


  • Cincinnati, Ohio, United States Holiday Inn Hotel & Suites Cincinnati Downtown Full time

    Job SummaryWe are searching for a friendly and detail-oriented individual to join our team as a Hotel Front Desk Attendant.About the Position:This is an excellent opportunity for someone who enjoys working in a dynamic environment and providing exceptional guest service. As a Hotel Front Desk Attendant, you will be responsible for welcoming guests, managing...


  • Cincinnati, Ohio, United States Eric Geiger - State Farm Agent Full time

    OverviewA Customer Service Representative is needed in our State Farm Agent's office to provide top-notch service to clients. This part-time role offers competitive compensation and the opportunity to make a meaningful impact.Key ResponsibilitiesEstablish strong customer relationships and follow up as needed.Provide accurate and friendly service, including...


  • Cincinnati, Ohio, United States Audit-Tel Inc Full time

    As a Help Desk Specialist at Audit-Tel Inc, you will be the first point of contact for our clients, ensuring prompt and professional technical support.We are seeking a highly motivated and process-driven individual to join our team as a Technical Support Engineer. The successful candidate will possess excellent communication skills and the ability to...

  • Front Desk Associate

    3 weeks ago


    Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full time

    **Job Overview**We are seeking a Front Desk Associate to join our team at Planet Fitness! As a Front Desk Associate, you will be responsible for providing exceptional customer service to our members and prospective members. The estimated salary for this position is $38,000 - $48,000 per year.About the Position:Greet members, prospective members and guests in...


  • Cincinnati, Ohio, United States Beacon Orthopaedic Partners MSO LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Beacon Orthopaedic Partners MSO LLC. The successful candidate will be responsible for providing exceptional patient service, managing front desk operations, and supporting clinical staff.The ideal candidate will have a high school diploma or...

  • Front Desk Supervisor

    3 weeks ago


    Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full time

    Job OverviewWe are seeking a Front Desk Supervisor to join our team at Planet Fitness - Midwest Management Group. In this role, you will be responsible for supervising the front desk area, greeting members, and providing exceptional customer service. You will also assist in the management of the club's operations, including scheduling, inventory control, and...