Haus Experience Specialist

2 months ago


Vail, Colorado, United States Gravity Haus Inc Full time
About the Role

Gravity Haus Inc is seeking a highly motivated and customer-focused individual to join our team as a Haus Experience Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences and creating memorable moments for our guests and members.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our guests and members, ensuring their needs are met and exceeded.
  • Experience Creation: Develop and implement strategies to create memorable experiences for our guests and members, including personalized itineraries and recommendations.
  • Membership Support: Guide new members into the community, ensure they are utilizing their member benefits, and provide support to visiting members.
  • Marketing Support: Collaborate with our marketing team to develop fresh and lively content for social media and digital marketing.
  • Team Collaboration: Work closely with our hotel team to ensure seamless execution of service standards and create a welcoming environment for all guests and members.
Requirements
  • Education and Experience: 1+ year of hotel experience and 1+ year of customer service experience preferred.
  • Physical Requirements: Ability to stand for long periods of time.
What We Offer
  • Benefits: Health insurance options, 401K with company match, and Gravity Haus All In membership for full-time regular team members.


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