Deli Manager Virginia Beach Area

2 days ago


Chesapeake, Virginia, United States Kroger Full time
Job Title: Deli Manager

As a Deli Manager at Kroger, you will be responsible for creating an exceptional customer experience through exceptional service and leadership. You will oversee the daily operations of the deli department, including interviewing, training, and evaluating the performance of associates. You will also be responsible for managing the scheduling of deli associates, controlling supply expenses, and developing a department business plan to achieve desired results.

Key Responsibilities:
  • Establish a positive and uplifting work environment that allows associates to feel valued and engaged
  • Empower associates to create a simple, fresh, and inspired shopping experience for every customer
  • Prioritize and plan work activities to maximize efficiency
  • Identify and resolve problems in a timely manner by gathering and analyzing information
  • Communicate company information to associates, including updates from board meetings and huddles
  • Ensure new associates are properly oriented to the department and understand the benefits of working
  • Support the Customer 1st team and adhere to all food safety regulations and guidelines
  • Reinforce safety programs by complying with safety procedures and identifying unsafe conditions
  • Stay current with present, future, seasonal, and special ads, and promote corporate brands to customers
  • Manage the scheduling of deli associates to provide adequate department coverage
  • Provide feedback to help teams and individuals grow, and help associates identify how their work aligns with key store initiatives
  • Clearly communicate store and department priorities and goals, and recognize progress toward those goals
  • Develop and implement a department business plan to achieve desired results
Requirements:
  • Effective communication and customer service skills
  • Knowledge of basic math
  • Ability to handle stressful situations and lead other associates
  • Flexibility in work schedule
  • Successful completion of basic and supervisory skills


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