Patient Service Representative

4 days ago


Cocoa, Florida, United States IASIS Healthcare Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Service Specialist to join our team at IASIS Healthcare. As a Patient Service Specialist, you will play a critical role in ensuring the smooth day-to-day operations of our medical practice.

Key Responsibilities
  • Provide exceptional customer service to patients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Manage patient schedules, including scheduling appointments and testing, and ensuring that all necessary information is up-to-date in our electronic medical records system.
  • Collect and process patient payments, including co-pays and prior balances, and ensure that all financial information is accurate and up-to-date.
  • Perform pre-visit planning, including running insurance eligibility and obtaining prior authorizations as needed.
  • Work closely with our healthcare team to ensure that patients receive the highest level of care and service.
Requirements
  • High school diploma or equivalent required.
  • One to three years of experience in a medical office setting preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, providers, and other staff members.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Experience with electronic medical records systems and Microsoft Office preferred.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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