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Technical Solutions Specialist
2 months ago
We are seeking a highly skilled Technical Solutions Specialist to join our team at HYXiPOWER. As a key member of our digital energy solutions team, you will be responsible for developing innovative technology and solutions for our PV inverter products.
Key Responsibilities- Develop and implement technology solutions for PV inverters and other digital energy products.
- Collaborate with cross-functional teams to draft and review technical agreements, provide project technical data, and draft and review technical tenders.
- Understand customer needs and identify pain points related to our products, formulate strategies and plans to satisfy customer requirements.
- Collect and analyze mid-term and long-term customer needs for PV inverters, providing demand input for product planning and development, and participating in product development process reviews.
- Engage in international market interaction, information collection and analysis, and provide technical support and customer service for international market demand.
- Develop and maintain customer relationships, operate projects, and negotiate business deals to achieve sales targets for inverter products and solutions.
- Bachelor's degree or above, with 3 years or more experience in digital energy solutions or technical support, and product development experience preferred.
- Excellent command of English as a working language, local native language proficiency, and multilingual skills preferred.
- Strong interpersonal understanding and communication skills, with the ability to actively respond to customer feedback and meet customer needs in a timely manner.
- Ability to adapt to a cross-cultural working environment.
