Clinical Operations Manager

2 weeks ago


Richmond, Kentucky, United States White House Clinics Full time
Job Summary

We are seeking a highly skilled and experienced Clinical Operations Manager to join our team at White House Clinics. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our clinical departments, ensuring the delivery of high-quality patient care and services.

Key Responsibilities
  • Leadership and Management
    • Oversee a team of clinical staff, including RNs, LPNs, and CMAs, to ensure efficient and effective delivery of patient care.
    • Develop and implement strategies to improve clinical operations, quality, and patient satisfaction.
    • Collaborate with directors and other stakeholders to achieve organizational goals and objectives.
  • Operational Management
    • Manage and coordinate clinical departmental operations, including scheduling, staffing, and resource allocation.
    • Develop and implement policies, procedures, and protocols to ensure compliance with regulatory requirements and organizational standards.
    • Monitor and analyze clinical departmental performance, identifying areas for improvement and implementing corrective actions.
  • Quality and Safety
    • Develop and implement quality improvement initiatives to enhance patient care and services.
    • Collaborate with quality improvement teams to identify and address clinical departmental issues.
    • Ensure compliance with regulatory requirements and organizational standards for quality and safety.
  • Communication and Collaboration
    • Communicate effectively with patients, families, and healthcare teams to ensure seamless care coordination.
    • Collaborate with directors, managers, and other stakeholders to achieve organizational goals and objectives.
    • Provide education and training to clinical staff on quality improvement initiatives, policies, and procedures.
Requirements
  • Education
    • Bachelor's degree in nursing, business management, healthcare management, or related field.
  • Experience
    • Minimum of five years of administrative or clinical experience in a healthcare setting.
    • Minimum of two years of leadership or supervisory experience.
  • Licensure
    • Registered Nurse licensure.
  • Skills
    • Strong leadership and management skills.
    • Excellent communication and interpersonal skills.
    • Ability to analyze complex data and make informed decisions.
    • Strong problem-solving and conflict resolution skills.
Working Conditions

This position requires frequent travel between clinics, with mileage reimbursement provided. Evening and/or weekend work may be required. The work environment is fast-paced and dynamic, with a focus on delivering high-quality patient care and services.



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