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Palliative Care Program Manager

2 months ago


New London, New Hampshire, United States Lake Sunapee VNA Full time
Position Overview

Lake Sunapee Region VNA & Hospice is dedicated to our core principles of Community, Compassion, Empowerment, and Excellence, which guide our operations and interactions.

The Palliative Care Program Manager is a skilled registered nurse tasked with the oversight of care coordination for both new and ongoing Palliative and Hospice patients. This role encompasses the management of new patient admissions, daily scheduling, and collaboration with a multidisciplinary team.

Benefits

As a Palliative Care Program Manager, you will enjoy a comprehensive benefits package, including:

  • Health insurance available from the first of the month following 30 days of employment
  • Dental insurance starting from the first of the month after 30 days of employment
  • Vision insurance
  • Short-Term and Long-Term Disability coverage
  • Flexible Spending Account (FSA)
  • Dependent Care Account
  • Earned Time Off
  • Retirement savings plan
  • Pension contributions
  • Longevity benefits
  • Tuition reimbursement opportunities
  • Continuing education support
  • Tuition discount programs
  • Cell phone discounts
  • Gym membership discounts
  • AAA membership
Key Responsibilities

The Palliative Care Program Manager will:

  • Collaborate closely with the Hospice Clinical Manager to ensure the quality and coordination of patient care delivery.
  • Review new patient referrals, work with the care team to ensure all necessary documentation is complete, and coordinate durable medical equipment (DME), medications, and admission scheduling.
  • Assist with daily scheduling and manage visit assignments as needed.
  • Facilitate patient care transitions for changes in hospice care levels or program transitions.
  • Oversee the management of new pending palliative referrals and maintain the palliative care caseload.
  • Act as the primary contact for the Hospice and Palliative care nurse practitioner.
  • Support Hospice patient triage processes.
  • Manage task lists within the MatrixCare electronic medical record system.
  • Work collaboratively with all agency departments to ensure patients receive appropriate services.
  • Communicate effectively with palliative and hospice patients and their families.
  • Serve as a resource for field staff as needed.
  • Stay informed about current Hospice and Palliative care policies and practices.
  • Participate in interdisciplinary team meetings as required.
  • Engage in respectful and professional communication.
  • Adhere to agency-wide policies and procedures.
  • Perform other duties as assigned.
Qualifications

To be considered for the Palliative Care Program Manager position, candidates should possess:

  • An active Registered Nurse (RN) license in New Hampshire.
  • A minimum of three to five years of healthcare experience.
  • Strong communication and coordination skills.
  • Preferred experience in home health or hospice settings.
  • Automobile insurance coverage.
  • A physical examination completed within the last year.
  • A two-step TB test.
  • Proof of influenza vaccination.

Lake Sunapee Region VNA & Hospice is an equal opportunity employer committed to providing quality care to individuals across various communities.