Restaurant Operations Manager

2 weeks ago


Liberty, Missouri, United States Firehouse Subs Full time
Restaurant Manager Role

As a Restaurant Manager at Firehouse Subs, you will be responsible for leading a high-performing team to deliver exceptional customer experiences. Your expertise will drive sales growth, optimize operations, and maintain a safe and secure work environment.

Key Responsibilities:
  • Ensure compliance with local, state, and federal regulations, including health and safety standards.
  • Lead by example, promoting a culture of excellence, respect, and open communication among team members.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Manage inventory, labor costs, and controllable expenses to maintain profitability.
  • Collaborate with the Restaurant Operations Team to achieve business objectives and support the growth of the company.
  • Recruit, train, and develop high-performing team members to ensure a skilled and motivated workforce.
  • Maintain a clean, safe, and secure work environment, adhering to Firehouse Subs' high standards.

Requirements:
  • Proven leadership experience in a fast-paced, customer-facing environment.
  • Excellent communication, problem-solving, and time management skills.
  • Ability to motivate and develop team members to achieve exceptional results.
  • Strong analytical and financial skills to drive business growth and profitability.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.

About Firehouse Subs:
Firehouse Subs is a fast-casual restaurant chain founded by two former firefighters, Chris and Robin Sorenson. Our restaurants are decorated with firefighting memorabilia and artwork, and our menu features hot and cold subs, salads, and other delicious options. We value our employees' growth and well-being, offering flexible schedules, uniforms, and opportunities for advancement.

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