Service Coordinator
4 weeks ago
The Service Coordinator role at Quinn CO is a key position that requires strong communication and organizational skills. As a Service Coordinator, you will be responsible for coordinating the dispatch of field or shop technicians to work locations, reviewing work in process, and maintaining and expediting work orders. You will also be responsible for communicating work order status with the Customer Service Communicator and responding to requests for service and assistance. Additionally, you will work with customers in a professional manner to ensure their needs are met and obtain a positive NPS score. The ideal candidate will have a high school diploma or equivalent and 2 years of related experience, as well as proficiency in MS Office software such as Excel and Word. Responsibilities
- Coordinate dispatch of field or shop technicians to work locations.
- Review work in process, updating changes as they occur.
- Maintain and expedite work orders and coordinate work flow.
- Communicate work order status with the Customer Service Communicator.
- Respond to requests for service and assistance; meet commitments.
- Work with customers in a professional manner ensuring their needs are met and obtain a positive NPS score.
- Demonstrate professional communication with internal customers.
- Order Caterpillar parts per customer job.
- Actively quote and source parts from external vendors.
- Manage and analyze WIP (work in progress) process and report.
- Provide customer with Time & Material estimates as needed.
- Authorize technicians to purchase parts from outside vendors with or without a Quinn P.O.
- Responsible for obtaining method of payment including cash transactions.
- Maintenance of work orders and invoicing, meeting benchmarks of Last day of labor to Invoice and WIP turns.
- Manage work order collection issues and proactive responses to prevent write-off's.
- Possess a general Machine and Weld Shop Product Support knowledge.
- Support all branches for service requirements as required.
- Perform other duties as assigned by management and may be assigned to provide services outside of normal working hours during the week or on the weekend when unexpected needs surface.
High school diploma or general education degree (GED) and - 2 years related experience and/or training; or equivalent combination of education and experience. Customer service experience preferred. Must be proficient with MS Office software such as Excel and Word. Quinn is an Equal Opportunity Employer M/F/V/DV
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Client Service Coordinator
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Order Desk Coordinator
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Installation Coordinator
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Customer Service Representative
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Customer Service Representative
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Foothill Ranch, California, United States Hampton Products Full timeJob SummaryWe are seeking a highly motivated and customer-focused Consumer Care Coordinator to join our team. The successful candidate will be responsible for providing exceptional customer service and support to our consumers via phone, email, and chat.Key Responsibilities:Respond to consumer inquiries and resolve issues in a timely and professional...
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Retail E-commerce Sales Director
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Facilities Coordinator
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Facilities Operations Coordinator
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Branch Operations Coordinator Ladera Ranch
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Healthcare Referral Specialist
4 weeks ago
Ladera Ranch, California, United States American Family Care Full timeJob SummaryThe Referral Coordinator is responsible for coordinating and managing the referral process for patients within the organization. This includes establishing and standardizing systems and procedures for the distribution and use of health information, coordinating with other departments, and working with individuals within and outside the...
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Healthcare Referral Specialist
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Shift Team Manager
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Ladera Ranch, California, United States Strongin, LLP Full timeJob Title: Litigation Assistant or Paralegal for Environmental and Personal Injury Law FirmJob Summary: We are seeking a highly skilled and organized Litigation Assistant or Paralegal to join our team at Strongin, LLP. The ideal candidate will have previous experience as a legal secretary or legal assistant and be proficient in Microsoft Word, Outlook, and...
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Ladera Ranch, California, United States Strongin, LLP Full timeJob Title: Litigation Assistant or ParalegalWe are seeking a highly skilled and organized Litigation Assistant or Paralegal to join our team at Strongin, LLP. As a key member of our litigation team, you will provide support to our attorneys in the areas of environmental and personal injury litigation.Responsibilities:Provide overall support to attorneys'...
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Service Coordinator
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Security Specialist 1 PT
2 months ago
Foothill Ranch, United States Inter-Con Security Full timeJob DetailsJob Location Foothill Ranch (18763) - Foothill Ranch, CA Position Type Part Time Salary Range $21.00 - $22.00 Hourly Job Shift Any Job Category Field DescriptionOverview Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four...
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Utility
2 days ago
Foothill Ranch, United States Quinn CO Full timeOverview Quinn Company, your local Caterpillar store, is hiring a Utility in Foothill Ranch, California. Quinn Company is a Caterpillar dealership founded in 1919. The company sells, services, and rents a full line of new and used construction, agricultural, and material handling equipment, diesel and natural gas engines. As a Caterpillar Dealership, Quinn...
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Marketing/Proposal Coordinator
2 months ago
Highlands Ranch, United States Providence Infrastructure Consultants Full timeJob DescriptionJob DescriptionProvidence Infrastructure Consultants (PIC) is seeking a Marketing/Proposal Coordinator to join our team! The candidate will assist, lead, and coordinate a variety of marketing efforts including the coordination of proposals, which involves tracking proposal opportunities, developing content, coordinating technical staff on...
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Medical Office Coordinator
4 weeks ago
Highlands Ranch, Colorado, United States OnPoint Medical Group Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at OnPoint Medical Group. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key Responsibilities:Greet patients and visitors in a friendly and...
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Patient Care Coordinator
2 days ago
Highlands Ranch, United States Disability Solutions Full timeOnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our South Denver OBGYN in Littleton team! Come join a great group of medical professionals as our network continues to grow!OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality...
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Medical Office Coordinator
4 weeks ago
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Medical Office Coordinator
4 weeks ago
Highlands Ranch, Colorado, United States OnPoint Medical Group Full timeJob Summary:The Patient Care Coordinator role at OnPoint Medical Group is a vital part of our team. We are seeking a highly organized and detail-oriented individual to join our front office team.Key Responsibilities:Greet patients in a friendly and professional manner.Complete pre-visit planning, including insurance verification and updating patient...
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Medical Office Representative
3 weeks ago
Porter Ranch, United States Providence Service Full timeDescription Facey Medical Foundation is hiring Medical Office Representatives at multiple locations which may include Mission Hills, Canyon Country, Porter Ranch, Santa Clarita, Tarzana, and Burbank! As a member of the patient care team and the primary point of patient contact, responsible for positive patient relations, proper telephone communication,...
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Front Desk Coordinator
2 weeks ago
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Patient Care Coordinator
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Patient Care Coordinator
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Branch Operations Coordinator Ladera Ranch
4 weeks ago
Ladera Ranch, United States WELLS FARGO BANK Full timeWhy Wells Fargo:Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to...
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Branch Operations Coordinator Ladera Ranch
5 days ago
Ladera Ranch, United States Wells Fargo Full timeWhy Wells Fargo:Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to...
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Retail Customer Service Associate
2 weeks ago
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Site Manager 3
3 weeks ago
Foothill Ranch, CA, United States Manpower Engineering Full timeOur client in the facilities management industry is seeking a Senior Facilities Manager to join their team. As a Senior Facilities Manager, you will be part of the Facilities Management department supporting the assigned location(s). The ideal candidate will have strong interpersonal skills, problem-solving ability, and excellent verbal/written communication...
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Theatre Operations Manager
4 weeks ago
Highlands Ranch, Colorado, United States AMC Theatres Full timeTheatre Operations ManagerAs a key member of the AMC Theatres team, you will be responsible for supervising and coordinating the theatre crew to ensure seamless operations. Your duties will include observing crew performance, providing feedback to management, and overseeing opening and closing procedures outside of operating hours. Additionally, you will...
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Occupational Therapist OT for Home Health
1 month ago
Ladera Ranch, United States FeldCare Connects Full timeFeldCare Connects, an app-based referral network, is currently seeking a self-motivated Occupational Therapist to deliver premier excellence of care and is enthusiastic about working with adults of all ages. This position is for an Independent Contractor to serve Ladera Ranch and the surrounding areas. The Occupational Therapist in Home Health is...
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Lakewood Ranch, United States Pinnacle Home Care Inc. Full timeAt Pinnacle Home Care, we are more than just a Medicare-certified and Florida-licensed Home Health Company. Changing Lives Through the Art of the Experience. Our priority at Pinnacle Home Care is to cultivate a positive workplace atmosphere where every employee feels valued , supported, and energized in their role. By prioritizing employee well-being...
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Registered Nurse
1 week ago
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