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Store Operations Manager

1 month ago

Charlotte, North Carolina, United States MOD Super Fast Pizza, LLC Full time
About the Role

At MOD Super Fast Pizza, we're committed to creating a world that works for everyone. As a Store Coach, you'll play a vital role in driving store operations and leading our Squad to deliver an exceptional MOD experience.

Key Responsibilities
  • Set the tone for store performance and lead the Squad to achieve our goals
  • Coach Shift Captains to maintain a positive and energetic atmosphere
  • Train and develop Squad members in all aspects of store operations
  • Ensure all stations, products, and equipment meet our quality standards
  • Manage cash handling functions and maintain a safe and secure environment
MOD Values
  • Embody our values of embracing change, finding solutions, being generous with time, showing compassion, and playing a proactive role in creating a safe environment
  • Lead by example and demonstrate our culture and standards
Requirements
  • Minimum 6 months of experience in a Shift Captain position or 1 year of supervisory experience in a retail store or restaurant
  • Proven leadership skills and ability to motivate and develop front-line employees
  • Ability to think strategically and act tactically
  • Belief in our purpose and a growth mindset
Working Conditions

As a Store Coach, you'll work in a fast-paced environment with varying schedules, including evenings, holidays, and extended hours. You'll be required to work near moving or mechanical parts and may be exposed to high noise levels.