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Customer Service Representative

1 month ago

Clackamas, Oregon, United States Pacific Seafood Full time
{"title": "Customer Service Internship Opportunity", "subtitle": "Join Pacific Seafood's Team", "content": "

Pacific Seafood offers a unique 13-week internship program that provides interns with the chance to make an immediate impact on our company. The program starts with a structured orientation week at our corporate headquarters near Portland, Ore, where interns can meet the team and learn the full scope of our business. Throughout the summer months, interns will dive deep into a meaningful project for our company, which they will then present to our executive leadership team at the end of their internship. This internship is ideal for graduating seniors looking to kickstart their career, as there are plenty of opportunities to stay on full-time at the conclusion of their internship.


At Pacific Seafood, we are an excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members, and rewarding performance. Our core values are Quality, Teamwork, Productivity, and Excellence, which means consistently doing your best and always striving to do better.


This internship will focus on working with the team members to respond to customer inquiries, ensuring customers receive efficient and courteous service. Key responsibilities include:

  • Team Member specials & order entry
  • Intercompany orders
  • Consumer Affairs (complaints, questions, responses to inquiries)
  • Incoming leads on company website
  • Support inside sales team with office coverage
  • Support shipper salesperson with paperwork
  • Feedback to improve processes and services

What You Bring to Pacific Seafood


Required

  • Pursuit of a Business undergraduate/graduate degree
  • Proficient in Microsoft Office Suite

Preferred

  • Cumulative GPA of 3.0 on a 4.0 scale
  • Highly organized and excellent with details and accuracy

Total Compensation:


At Pacific Seafood, your base wage is only a portion of your overall compensation package. We invest in our Team Members through a comprehensive and attractive total rewards package, including but not limited to:

  • Paid Sick Time
  • Employee assistance program providing confidential professional counseling, financial and legal assistance at no charge to team members and immediate family members
  • Product purchase program

Pacific Seafood is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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