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Customer Engagement Specialist

2 months ago

Columbus, Ohio, United States Improveit Home Remodeling Full time
***This is not a remote role***

Join a reputable leader in the Home Improvement sector as we expand our Call Center to meet growing customer needs.

This position is ON-SITE, ideal for individuals eager to advance their Sales careers and increase their earnings.

We are looking for a highly driven Call Center Sales Specialist who is motivated and aspires to achieve an above-average income in our performance-oriented environment. Bring your competitive spirit and proactive mindset; we will provide the necessary training and connections.

In this role, you will reach out to homeowners who have shown interest in our services to schedule appointments for in-home demonstrations and pricing consultations. You will receive comprehensive training on our replacement window and bathroom remodeling offerings, helping homeowners recognize benefits such as enhanced home resale value and energy efficiency.

Our Call Center Sales Specialists gain a competitive advantage through extensive training, personalized coaching, and ongoing mentorship, enabling them to learn, earn, and flourish in their sales careers.

We maintain a low turnover rate due to the exceptional quality of our training, coaching, and opportunities available to qualified individuals.

If you seek a role where you can earn a substantial income, receive the support and guidance necessary for career advancement, and be part of a dynamic, growing organization, consider this opportunity.

Benefits for Call Center Sales Specialists:
  • Competitive Compensation (Unlimited Earning Potential)
  • Medical and Dental Insurance Options
  • 401k Retirement Savings Plan
  • Paid Vacation and Personal Days
  • State-of-the-Art Call Center Facilities
  • Positive and Energetic Work Environment
  • Opportunities for Career Advancement
  • No Travel Required
  • Professional Training and Continuous Coaching
Qualifications for Call Center Sales Specialists:
  • Comfortable with performance-driven objectives
  • Ability to adhere to a script and engage in persuasive dialogues
  • Proven capability to identify needs and address objections
  • Excellent verbal communication skills
  • Highly competitive and self-motivated
  • Strong desire to succeed
  • Ability to thrive in a fast-paced, results-oriented environment
  • Proficient in computer usage
  • Availability to work some evenings and weekends
  • Minimum of 3 years of experience in Call Center or Inside Sales, required
  • Experience in Collections or similar fields is advantageous
Working Hours: Monday-Thursday 12pm-9pm and every Saturday 8am-2pm

About Improveit Home Remodeling:
Since 1989, Improveit Home Remodeling has been a leading and continuously growing replacement contracting company based in Columbus, Ohio. We serve markets including Columbus, Dayton, Cincinnati, Louisville/Lexington, and Southern Indiana, specializing in replacement windows, bathroom renovations, and walk-in safety tubs. We are BBB-Accredited with an A+ rating and have been recognized as Consumers' Choice Awards Winners 21 times, completing over 60,000 projects, with one in four being for repeat customers.

We cultivate a culture centered on success, and our commitment to continuous improvement is at the heart of everything we do for our employees, customers, and communities.

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