Customer Service Lead

22 hours ago


Saint Ann, Missouri, United States Kroger Full time
About the Role

We are seeking an experienced Customer Service Lead to join our team. In this role, you will be responsible for overseeing store operations and ensuring exceptional customer service.

Key Responsibilities:
  • Work in all areas of the store, including cashiering, stocking, maintenance, and cleaning
  • Assist store management and team members in achieving a favorable customer shopping experience
  • Lead teams in planning, implementing, and executing merchandising and operating initiatives
  • Drive sales by working with store management to maximize sales and profits while managing shrink

This is a full-time position that requires flexibility to work any shift, including opening or closing the store. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong commitment to providing exceptional customer service.

The estimated salary for this role is $45,000 - $60,000 per year, based on location and experience.



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