Customer Service Professional

22 hours ago


Saint Charles, Missouri, United States TEKsystems Full time
Job Overview

This is a dynamic and customer-focused role that requires exceptional communication skills, attention to detail, and the ability to work independently.

Responsibilities
  • Resolve customer complaints by exchanging merchandise, refunding money, and adjusting bills.
  • Contact customers to respond to inquiries or notify them of claim investigation results.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Maintain accurate records of customer interactions and transactions.
Requirements

To be successful in this position, you will need:

  • A high school diploma or equivalent.
  • 5-7 years of customer service experience.
  • Verbal and written communication skills, attention to detail, and interpersonal skills.
  • The ability to work independently and manage your time effectively.
  • Familiarity with computer applications, such as MS Outlook or data entry software.
Compensation

The salary for this position is estimated to be between $40,000 - $60,000 per year, based on location and industry standards.

Benefits

We offer a comprehensive benefits package, including:

  • Medical, dental, and vision insurance.
  • Critical illness, accident, and hospital insurance.
  • A 401(k) retirement plan with pre-tax and Roth post-tax contributions.
  • Life insurance, short-term disability, and health spending account options.
  • Transportation benefits and an employee assistance program.
About Us

TEKsystems is a leading provider of technology services and talent solutions. We help clients drive change and achieve their goals through our Full-Stack Technology Services, Talent Services, and real-world application expertise.



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