Customer Experience Solutions Lead

7 days ago


Saint Peters, Missouri, United States First Mid Bancshares, Inc. Full time

At First Mid Bancshares, Inc., we are committed to delivering exceptional customer experiences. As a key member of our team, you will play a crucial role in developing and maintaining personalized relationships with our customers.

We are seeking an experienced Customer Support Center Assistant Manager to join our team. This individual will be responsible for leading our support center, ensuring that our customers receive timely and effective solutions to their needs.

This is an exciting opportunity for a skilled professional to take on a leadership role and contribute to the success of our organization.

Key Responsibilities:

  • Lead a team of support specialists to provide excellent customer service
  • Develop and implement process improvements to increase efficiency and effectiveness
  • Collaborate with cross-functional teams to resolve customer issues

Requirements:

  • Bachelor's degree in Business Administration or related field
  • Minimum 3 years of experience in customer-facing roles
  • Proven track record of leading high-performing teams

Benefits:

  • Competitive salary range: $70,000 - $90,000 per year
  • Comprehensive benefits package, including health insurance and retirement plan
  • Opportunities for professional growth and development

About Us:

First Mid Bancshares, Inc. is a leading financial institution dedicated to providing exceptional banking services to individuals and businesses in the Midwest. We are committed to making a positive impact in our communities through volunteerism, philanthropy, and economic development initiatives.



  • Saint Peters, Missouri, United States Comoto Full time

    Join Our Team as a Customer Experience SpecialistWe are Comoto Holdings, a leading player in the powersports aftermarket-products industry. As a Customer Experience Specialist, you will play a crucial role in delivering exceptional customer experiences, driving sales growth, and promoting our brand.About the RoleThis is a part-time position offering an...


  • Saint Peters, Missouri, United States Planet Fitness Inc. Full time

    About Planet Fitness Inc.Planet Fitness Inc. is a leading fitness center operator, dedicated to providing an affordable, high-quality fitness experience to its members.Job SummaryWe are seeking a skilled Member Service Representative to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional customer service,...


  • Saint Peters, Missouri, United States Genesis of St. Charles Full time

    Genesis of St. Charles is a leading automotive dealership specializing in luxury vehicles, dedicated to providing exceptional service and innovative solutions to our discerning customers.As an Automotive Experience Manager, you will be responsible for ensuring that our customers receive unparalleled service and have a memorable experience at our...


  • Saint Peters, Missouri, United States CAE Inc. Full time

    We are seeking a Customer Experience Strategy Leader to join our team at CAE Inc. This role is responsible for managing client relationships and ensuring customer satisfaction.About the RoleThis is a regular full-time position that requires a strong understanding of customer experience strategies and their implementation in a business setting.The ideal...


  • Saint Peters, Missouri, United States CAE Inc. Full time

    About This RoleCAE Inc. is seeking an experienced professional to fill the role of Customer Experience Director.This position is responsible for managing client relationships and ensuring customer satisfaction. The ideal candidate will have a strong ability to cultivate and maintain long-term relationships with key clients, as well as serve as the primary...


  • Saint Peters, Missouri, United States Cycle Gear Full time

    Unleash Your Sales Potential with Cycle GearWe are seeking a skilled Sales Associate to join our team at Cycle Gear. As a Sales Associate, you will be responsible for delivering exceptional customer experiences and driving sales growth.About the RoleThis part-time position offers an hourly base rate of $12.30 - $17.00+, plus commission on a tiered system...


  • Saint Peters, Missouri, United States Spectrum Full time

    About Spectrum EnterpriseSpectrum Enterprise is a leading provider of modern enterprise technology solutions that cater to the unique needs of large brands. With a strong focus on innovation and customer satisfaction, we offer comprehensive solutions that drive business growth and success.Job SummaryWe are seeking an experienced Strategic Enterprise...


  • Saint Peters, Missouri, United States Genesis of St. Charles Full time

    About This RoleAt Genesis of St. Charles, we're seeking an exceptional Customer Experience Manager to lead our customer-facing team in St. Peters, Missouri.

  • Sales Associate

    1 week ago


    Saint Peters, Missouri, United States The Tile Shop, Inc. Full time

    OverviewThe Tile Shop, Inc. is seeking a highly motivated and customer-focused Part Time Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and exceeding sales goals.About the RoleThis part-time position pays an estimated hourly...

  • Sales Professional

    7 days ago


    Saint Peters, Missouri, United States Lou Fusz Chevrolet Full time

    Company OverviewLou Fusz Automotive Network is a leading automotive retailer that prides itself on its customer-centric approach. Our goal is to provide an exceptional buying and ownership experience for our customers, and we're looking for talented individuals to join our team.Salary: $43,000 - $63,000 per year (base salary plus guaranteed $3,000 monthly...


  • Saint Peters, Missouri, United States CarShield Full time

    About This RoleCarShield is a leading provider of vehicle protection solutions, and we're seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our Customer Service department, you will be responsible for delivering exceptional customer experiences and resolving issues in a timely and professional manner.Key...

  • Retail Store Lead

    7 days ago


    Saint Peters, Missouri, United States Scooter's Coffee Full time

    Scooter's Coffee Retail Store Lead OpportunityAs a Retail Store Lead at Scooter's Coffee, you will be responsible for ensuring consistent and quality customer experiences by executing brand beverage recipes and techniques. This role requires strong leadership skills to resolve customer relations issues and lead the team in delivering exceptional customer...


  • Saint Peters, Missouri, United States Spectrum Full time

    About UsSpectrum Enterprise is a leading provider of modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. Our mission is to connect businesses and individuals with the latest technologies and services.Career OpportunitiesWe are seeking an experienced Business Development Manager to join our team. As a key...


  • Saint Peters, Missouri, United States beBee Professionals Full time $30,000 - $45,000

    About beBee ProfessionalsWe are a dynamic organization seeking a highly skilled Customer Service Ambassador to support our clients in Saint Peters, United States.Job SummaryThis role involves providing exceptional customer service by responding to inquiries, resolving issues, and ensuring customer satisfaction. We offer a competitive $45,000 per year salary...


  • Saint Charles, Missouri, United States Craftsmen Industries Full time

    At Craftsmen Industries, we're on a mission to help bring ideas to life in a dynamic and collaborative environment. Our team is passionate about creating custom mobile solutions that exceed our customers' expectations.We're seeking a highly skilled Designer to join our team. As a Designer, you will play a crucial role in the mechanical design and detailing...


  • Saint Peters, Missouri, United States Scooter's Coffee Full time

    About Our Retail Store Lead RoleWe are seeking a highly motivated and experienced Retail Store Lead to join our team at Scooter's Coffee. As a leader on our team, you will be responsible for creating a positive customer experience by executing our brand standards and providing exceptional customer service. You will work closely with your team to ensure that...

  • Store Team Lead

    1 month ago


    Saint Peters, Missouri, United States Academy Sports + Outdoors Full time

    Job SummaryWe are seeking a highly skilled Store Team Lead to join our team at Academy Sports + Outdoors. As a Store Team Lead, you will be responsible for leading a team of sales associates and ensuring excellent customer service.Key ResponsibilitiesLead a team of sales associates to achieve sales targets and provide excellent customer service.Assist with...


  • Saint Peters, Missouri, United States Waterway Carwash Full time

    As a Carwash Team Lead at Waterway Carwash, you will be responsible for providing exceptional customer service in a fast-paced outdoor environment. The successful candidate will lead a team of professionals while participating in our comprehensive Manager Development Program, which equips you with the skills to run a successful business and advance your...


  • Saint Peters, Missouri, United States Schnuck Markets Full time

    Job OverviewSchnucks Markets is seeking a skilled Meat Department Lead to join our team. In this role, you will be responsible for leading the meat department and ensuring that all duties and job functions are performed to the highest standard.SalaryThe estimated salary for this position is $50,000 - $60,000 per year, depending on experience.Job...


  • Saint Peters, Missouri, United States U-Haul Full time

    About the CompanyU-Haul is a leading moving and storage company that provides exceptional service to its customers. We value our team members and offer a supportive work environment with opportunities for growth and development.The JobThis role involves working as part of a support team to provide exceptional customer service. You will be responsible for...