Customer Service Representative
1 month ago
Job Title: Customer Service Representative - Seasonal
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Seasonal. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting customers with finding the books they need, and completing their purchases.
Key Responsibilities:
- Provide excellent customer service to ensure a positive customer experience.
- Assist customers with finding books and completing purchases.
- Maintain knowledge of current sales and promotions, upcoming events, and security practices.
- Process transactions on the store's POS system.
- Sticker, arrange, shelve, and display merchandise to promote sales.
- Create and submit special orders for customers.
- Develop constructive and cooperative working relationships with colleagues.
Requirements:
- Availability to work flexible hours, including evenings and Saturdays.
- Physical ability to stand for extended periods and lift, bend, and twist as required.
- Ability to multitask and handle multiple tasks simultaneously.
- Excellent customer service and communication skills.
- Adaptability and flexibility in a fast-paced environment.
- Knowledge of Microsoft Office applications and ability to navigate e-mail, Point of Sale, and inventory management software.
Baker Book House Company is an Equal Opportunity Employer.
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