Automation Project Coordinator
1 week ago
Entegee is seeking a highly skilled and detail-oriented Automation Project Coordinator to join our team. In this role, you will be responsible for coordinating and managing order processing, shipping logistics, and customer inquiries with strong time management and computer skills.
Key Responsibilities
- Handle customer inquiries related to parts and equipment via various communication channels.
- Coordinate and manage deliveries and pick-ups, ensuring accurate tracking of shipments.
- Enter orders and quotes into systems, checking inventory availability and processing transactions.
- Refer unresolved customer issues to appropriate departments for further investigation.
- Maintain accurate records of customer interactions, including details of inquiries, complaints, and actions taken.
Requirements
- Proficiency in time management, including clocking in, organizing email, and adhering to break/lunch schedules.
- Strong basic computer skills, with the ability to navigate multiple systems daily.
- Previous experience with computer applications such as MS Outlook and data entry software.
- Ability to handle a high volume of inbound customer calls, especially during peak seasons.
Preferred Qualifications
- Familiarity with HVAC equipment and related products (training provided).
- Experience in customer service, especially in non-call center environments.
- Basic knowledge of order entry, quote entry, and inventory look-up processes.
Benefits
- Competitive hourly rate of $18.00 to $22.00.
- Medical, dental, vision, life insurance, short-term disability, and additional voluntary benefits.
- 401K plan and commuter benefits.
- Equal Opportunity Employer/Veterans/Disabled.
About Entegee
Entegee specializes in custom automation projects and is a major player in the world of controls and robotic solutions around the world.
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