Contents Operations Manager

2 months ago


Spartanburg, South Carolina, United States SERVPRO of Southern Lancaster, Kershaw, and Fairfield Counties Full time
Job Overview

As a Contents Project Manager, you will oversee and coordinate the management of customer belongings during restoration projects. Your role is crucial in ensuring that all operations are executed with the utmost quality and efficiency.

Key Responsibilities:
  • Plan and implement packing, moving, and cleaning operations for clients' possessions, ensuring exceptional service quality.
  • Provide accurate estimates and promote contents-related projects.
  • Guide clients through the job process, enhancing their understanding and satisfaction.
  • Maintain clear communication with customers, clients, subcontractors, and crew members.
  • Develop project timelines and financial plans.
  • Simultaneously manage multiple projects with attention to detail.
  • Negotiate agreements and set clear expectations with clients.
  • Engage in various physical activities, including walking, standing, sitting, and driving for extended durations.
Qualifications:
  • Demonstrated initiative and strong interpersonal skills are essential for success in this role.
  • A proven track record in customer service excellence.
  • Effective communication skills, both written and verbal.
  • High school diploma or GED is required.
  • Ability to pass a background check in accordance with applicable laws.
  • Possession of a valid driver's license with a clean driving record.
  • Experience working in challenging environments, including exposure to extreme temperatures or conditions requiring personal protective equipment.
  • Prior experience in restoration services is mandatory.
Benefits:

As a valued employee of SERVPRO of Southern Lancaster, Kershaw, and Fairfield Counties, you will enjoy:

  • Competitive salary with opportunities for professional growth.
  • Comprehensive benefits package including medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off and holidays.
  • Access to training and development programs.

Each SERVPRO Franchise operates independently. All employees are hired and managed by the franchise, not by SERVPRO Industries, LLC or its affiliates.



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