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Service Center Coordinator

1 month ago

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Job Description

**Service Center Coordinator**

The Salvation Army is seeking a highly motivated and organized Service Center Coordinator to join our team. As a key member of our Marysville Assistance Center, you will be responsible for providing overall supervision and oversight of the center's daily activities and operations.

Key Responsibilities:

  • Model an open, client-centered, compassionate, non-judgmental approach
  • Set boundaries and adhere to eligibility and other program guidelines
  • Meet and follow all Salvation Army policies & program requirements
  • Balance and manage multiple tasks and priorities
  • Respond to crisis situations in a calm, positive manner
  • Complete tasks, projects, and daily requests in a timely manner
  • Provide effective oral, written, and electronic communication
  • Provide oversight of daily activities and day-to-day operations of the center
  • Attend agency and staff meetings as determined by the supervisor
  • Banking / Billing- Make deposits daily as needed, as well as process and code vouchers for payment
  • Budget, track, and provide financial stewardship for all Salvation Army funds and donations
  • Seek and/or apply for new funding opportunities to grow the center
  • Record, report, and manage all-in-kind donations
  • Meet goals and outcomes set by the program and supervisor
  • Social Services
    • Interview and assess clients' needs while keeping good records of services provided
    • Provide referrals to both internal and external resources as necessary
    • Answer and respond to client assistance phone calls, e-mails, and faxes within 24-48 hours and respond to drop-in visits as needed
    • Maintain client records, accurate data entry, and produced reports as required by supervisor, agency policy, and funding sources
  • Volunteer Management
    • Increase and leverage volunteerism in Marysville
    • Provide effective leadership and training to volunteers
  • Community Collaboration & Outreach
    • Promote agency programs through community meetings, events, and presentations to community organizations or through other public relations activities
    • Coordinate and support a monthly Committee meeting
  • Programs
    • Coordinate, recruit, and grow the center programs which include but are not limited to Christmas Distribution, Kettles, Summer Camp, and Back to School programs
  • Emergency Preparedness- facilitate and coordinate planning center preparedness and training
  • Perform other work-related duties associated with the general responsibilities of the center and/or as assigned by the supervisor

Requirements:

  • High School diploma
  • Five years of social service experience is preferred; three years is acceptable

Skills, Knowledge, and Attributes:

  • Good verbal and written communication skills
  • Ability to work with a diverse group of people

Working Conditions:

  • On-site, Monday through Friday, except for meetings and errands
  • Will need to travel within the local area as needed, but most work is in an office environment with frequent interruptions, multiple deadlines, and competing priorities
  • Will need to have work schedule flexibility and the ability to work overtime with prior approval during peak periods occasionally

Supervisor: Director or Assistant Director

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities