Policy Support Representative

6 days ago


Dallas, Texas, United States John Jinuntuya - State Farm Agent Full time
About the Role

This is an exciting opportunity for a skilled and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, processing insurance claims, and assisting clients with policy changes and updates.


Responsibilities
  1. Provide policy information and answer customer inquiries.
  2. Assist clients with policy changes and updates.
  3. Process insurance claims and follow up with clients.
  4. Maintain accurate records of customer interactions.

Qualifications
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Benefits
  • Competitive salary: $45,000 per year.
  • License reimbursement.
  • Bonus opportunities based on performance.
  • Flexible schedule.
  • Health insurance.
  • Paid time off.
  • Training & development opportunities.


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