Sales and Support Representative

4 days ago


Dallas, Texas, United States AlphaGraphics Full time
Job Description

The Retail Customer Service Representative will be responsible for serving as the primary internal representative of the organization, communicating customer requirements to the support team, and determining charges for services requested.

  • Convey expertise in products, services, and capabilities to customers.
  • Communicate customer requirements to the support team in accordance with company policies and procedures.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
Requirements and Qualifications
  • Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
  • Ability to effectively build relationships with customers and teammates.
  • Strong written and verbal communication skills.
  • Desire to continuously look for ways to help people.
  • Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
Benefits and Compensation

The Retail Customer Service Representative will receive a competitive hourly rate of $15.00 - $20.00 per hour and enjoy a range of benefits, including flexible scheduling and career path development.



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