Home Decor Support Representative

1 week ago


Dallas, Texas, United States Loloi Full time

About Loloi Rugs, a family-owned business dedicated to creating beautiful textiles for the home.

We're seeking a talented Home Decor Support Representative to join our team in Dallas, TX. This role involves providing exceptional customer service, responding to customer inquiries, and resolving any issues that may arise.

Job Description:
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and concerns in a timely and professional manner
  • Provide product recommendations and suggestions to enhance customer satisfaction
  • Process orders and shipments efficiently and accurately
  • Collaborate with internal teams to achieve sales goals and targets

The ideal candidate will have a High School Diploma or equivalent, and 2+ years of experience in a customer-facing role.

We offer a salary of $55,000 - $75,000 per year, based on experience, plus benefits including health, dental, and vision insurance, paid parental leave, and 401(k) with employer match.

Loloi Rugs values diversity and inclusion in the workplace.


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