Door Industry Customer Support Specialist

2 days ago


Greenville, South Carolina, United States Overhead Door Full time
About the Role

We are excited to announce an opportunity for a skilled Door Industry Customer Support Specialist to join our dynamic sales center team at Overhead Door. This role is ideal for individuals who thrive in customer-facing environments, possess excellent communication skills, and are proficient in administrative tasks.

Key Responsibilities:

  • Responding to customer inquiries via phone, email, or in-person
  • Processing orders, including sales invoicing and product requests
  • Coordinating with internal teams to ensure accurate order fulfillment and delivery
  • Providing timely updates to customers regarding order status and potential issues
  • Supporting inventory management, cycle counts, and other operational tasks

Requirements:

  • 1-3 years of customer service experience in the door industry (or related field)
  • Exceptional communication and interpersonal skills
  • Basic math skills and proficiency in MS Office applications
  • Ability to work in a fast-paced environment with high levels of accuracy and attention to detail

Estimated Salary: $55,000 - $70,000 per annum (dependent on location and experience)



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