Door Industry Customer Support Specialist
2 days ago
We are excited to announce an opportunity for a skilled Door Industry Customer Support Specialist to join our dynamic sales center team at Overhead Door. This role is ideal for individuals who thrive in customer-facing environments, possess excellent communication skills, and are proficient in administrative tasks.
Key Responsibilities:
- Responding to customer inquiries via phone, email, or in-person
- Processing orders, including sales invoicing and product requests
- Coordinating with internal teams to ensure accurate order fulfillment and delivery
- Providing timely updates to customers regarding order status and potential issues
- Supporting inventory management, cycle counts, and other operational tasks
Requirements:
- 1-3 years of customer service experience in the door industry (or related field)
- Exceptional communication and interpersonal skills
- Basic math skills and proficiency in MS Office applications
- Ability to work in a fast-paced environment with high levels of accuracy and attention to detail
Estimated Salary: $55,000 - $70,000 per annum (dependent on location and experience)
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