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Veterinary Front Desk Associate

2 months ago

Denver Colorado, United States Rising Sun Animal Care Full time
About This Opportunity

Rising Sun Animal Care is a full-service animal hospital dedicated to providing exceptional veterinary care to dogs and cats. We are seeking a highly organized and compassionate Veterinary Front Desk Associate to join our team.

Key Responsibilities
  • Receive and place calls to clients to schedule appointments and remind them of upcoming services.
  • Prioritize multiple tasks in a calm and organized manner to ensure seamless operations.
  • Maintain accurate client and pet records, including referral documentation and medical history.
  • Assist clients with information, invoices, and prescription items, and schedule future appointments.
  • Utilize hospital computer systems to document medical records and communicate with clients and teammates.
  • Manage the financial needs of the hospital by maintaining accurate balances and following cash and credit card handling procedures.
Requirements
  • Excellent customer service skills and ability to communicate effectively with clients and teammates.
  • Knowledge of veterinary medical terminology and procedures, or ability to learn.
  • Flexible schedule, with the ability to work independently and as part of a team.
  • Experience with veterinary software is preferred, but not required.
Benefits
  • Competitive hourly rate based on experience.
  • Health care plan, including medical, dental, and vision coverage.
  • Retirement plan (401k) and life insurance.
  • Short-term disability and paid time off (vacation and public holidays).
  • Opportunity to work with a collaborative team and make a positive impact in the community.