Healthcare Support Specialist
2 weeks ago
POSITION OVERVIEW
We are seeking a dedicated Medical Assistant to provide exceptional patient care within a clinical environment. Working under the guidance of a Registered Nurse and/or healthcare provider, you will play a vital role in addressing the psychosocial, physical, and overall care requirements of patients. Your effective communication with the healthcare team regarding patient conditions and test outcomes will be essential.
KEY RESPONSIBILITIES
- Deliver direct patient care while assessing outcomes
- Assist in medical examinations and treatments for diverse patient demographics
- Prioritize patient safety and mitigate medical errors
- Foster a culture of safety and quality within the workplace
- Communicate effectively with colleagues and healthcare professionals
- Adhere to protocols for infection prevention and control
- Engage patients and their families in educational and care processes
- Maintain compliance with documentation standards and office protocols
- Participate in initiatives aimed at quality improvement
- Uphold ethical business practices and organizational guidelines
PROFESSIONAL EXPECTATIONS
- Respond to communications in a timely manner
- Complete necessary training and educational requirements
- Maintain professionalism and adhere to work schedules
- Attend departmental meetings and training opportunities
- Contribute to quality enhancement initiatives
- Safeguard the confidentiality of patient information
QUALIFICATIONS & KNOWLEDGE
- Successful completion of an accredited Medical Assistant Program
- Current Medical Assistant License in Washington State
- AAMA certification is preferred
- Current Basic Life Support (BLS) certification
ADDITIONAL SKILLS & CAPABILITIES
Language Proficiency: Ability to communicate effectively with various stakeholders
Mathematical Proficiency: Competence in basic mathematical concepts
Analytical Skills: Strong problem-solving abilities and decision-making skills
PHYSICAL AND MENTAL REQUIREMENTS
For detailed information regarding the physical and mental demands of this role, please consult with Human Resources.
BEHAVIORAL STANDARDS
As a member of Ferry County Health, you are expected to uphold the organization's Standards of Behavior to ensure a supportive work environment and high-quality patient care.
ABOUT FERRY COUNTY HEALTH
Ferry County Health is committed to enhancing community health through collaboration and trust. We value diversity and offer equal employment opportunities to all candidates. Our comprehensive benefits package includes medical, dental, vision, retirement plans, and generous paid time off.
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