Veterinary Hospital Front Desk Coordinator

3 days ago


Charlottesville, Virginia, United States Charlottesville Cat Care Clinic Inc Full time
Job Overview

We are seeking a highly skilled and friendly receptionist/concierge to join our team at Charlottesville Cat Care Clinic Inc.

Key Responsibilities
  • Provide exceptional customer service to clients, greeting them by phone and in person, and addressing their needs in a timely and professional manner.
  • Manage appointments, schedule, and client communication, ensuring seamless coordination and follow-up.
  • Maintain a clean and inviting environment, adhering to high standards of cleanliness and organization.
  • Assist with prescription management, including dispensing and tracking, as well as providing general customer service and support.
Requirements
  • Proven customer service experience, preferably in a veterinary or healthcare setting.
  • Excellent communication and interpersonal skills, with a focus on building strong relationships with clients and colleagues.
  • Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
  • Familiarity with computer systems and software, including scheduling and client management tools.
What We Offer
  • A competitive hourly rate and comprehensive benefits package, including health insurance and paid time off.
  • A fun and energetic work environment, with opportunities for professional growth and development.
  • A discount on products and services, as well as access to exclusive employee perks and benefits.

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