CLS Implementation Specialist
4 days ago
At Sciata, we are seeking a highly skilled CLS Professional Services Consultant to join our team. As a key member of our implementation and consulting services team, you will play a critical role in delivering successful projects to our clients in the life sciences and laboratory industries.
Key Responsibilities:- Consult with clients to understand their project scope and ensure alignment with their expectations.
- Implement and configure software solutions to meet client needs, demonstrating a thorough understanding of department procedures and guidelines.
- Provide guidance and mentorship to clients on workflow planning and best practices to achieve maximum efficiency.
- Conduct product training and provide input on process improvements based on client and departmental feedback.
- Travel to client sites to install software products and maintain a high level of commitment to superior customer satisfaction.
- Resolve project issues and collaborate with senior staff or management as needed.
- Collaborate with other Professional Services Consultants to expand product knowledge and expertise.
- Bachelor of Science in Life Sciences/Pharma or Forensic Toxicology related degree.
- 5+ years' experience in a Life Sciences/Pharma or Forensic Toxicology Laboratory.
- 5+ years' experience with SQL query writing (Oracle DB Knowledge preferred).
- 5 years' experience with programming languages (C++, Java, PL/SQL).
- 5+ years' experience with API/Interfaces (HL7).
- 5 years' report development experience.
- Experience with Telerik Report Writing into CLS.
- 5 years' experience with information systems or software products and 1 year working with applications.
- 5-7 years experience working in a consulting or implementation environment.
Work is performed in a normal office setting with minimal exposure to health or safety hazards. Prolonged periods of sitting at a desk and working on a computer; 25-50% travel may be required; moderate lifting/carrying 15-44 lbs.; use of fingers; walking/standing 2-6 hours; exposure to hazardous materials or various weather conditions; travel to client sites that can pose risk associated with healthcare organization; may be required to follow customer location health and safety requirements.
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CLS Professional Services Consultant
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