Night Auditor Representative

3 weeks ago


Duluth, Minnesota, United States OCI Hospitality Full time
Job Title: Night Auditor Representative

We are seeking a Night Auditor Representative to join our team at OCI Hospitality. As a Night Auditor Representative, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out process.

Key Responsibilities:
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform guests about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients' complaints in a timely and professional manner
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments
  • Run night audit
Requirements:
  • Lift, lower, and maneuver up to 30 pounds frequently
  • Reach, bend, stoop, and pivot frequently throughout the workday
What We Offer:
  • Competitive hourly rate of $18.00
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance
Schedule:
  • 8 hour shift
  • Overnight shift
  • Rotating weekends
  • Weekends as needed


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