Career Advancement Program Manager
3 weeks ago
We are seeking a highly motivated and dedicated individual to join our team as a Service Advisor Development Manager. This is a comprehensive program that will provide you with the skills and knowledge necessary to succeed in a management role.
Key Responsibilities:- Customer Satisfaction: Ensure that customer needs are met and exceeded by determining and addressing customer complaints, requests, and questions in a professional manner.
- Service Delivery: Direct the service department in diagnosing customer needs and providing the appropriate products and services.
- Product Knowledge: Maintain current product knowledge of all tires, services, and other product lines represented by Conrad's Tire Express and Total Car Care.
- Administrative Tasks: Prepare accurate estimates and billings for customers, invoice customers using proper procedures, and manage daily store operations.
- Education and Experience: High school diploma or equivalent, with six months to one year of related experience and/or training.
- Language Skills: Ability to read and interpret documents, and write routine reports and correspondence.
- Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Physical Demands: Regularly required to work standing for extended periods of time, frequently moves, lifts, and sets up tire and product displays up to 50 lbs, and occasionally unloads deliveries up to 50 lbs.
- Long Term Career & Growth Opportunity
- Medical, Dental & Vision Insurance
- Life; Short Term; Long Term Disability Insurance
- 401k Plan with a Company Match
- Profit Sharing
- Paid Holidays, Vacation and Personal Days
- Fitness Club Reimbursement
- Uniforms
- 5-Day Work Week
To apply, please visit our website at econrads.com.
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