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Field Technical Consultant

2 months ago

Louisville, Kentucky, United States BCForward Full time
Job Description

BCforward is seeking a highly motivated Field Technical Consultant for a challenging opportunity in Louisville, KY.

Job Summary:

We are looking for a skilled Field Technical Consultant to provide technical support and expertise to our clients in the digital press industry. The ideal candidate will have a strong background in HP-Indigo digital presses technology and excellent customer service skills.

Key Responsibilities:

  • Provide technical support and troubleshooting for digital press equipment
  • Conduct on-site visits to resolve technical issues and provide training to clients
  • Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction
  • Collaborate with internal teams to resolve complex technical issues and improve overall service delivery
  • Stay up-to-date with the latest digital press technology and industry trends

Requirements:

  • Minimum 2 years of experience in a technical support role, preferably in the digital press industry
  • Strong knowledge of HP-Indigo digital presses technology and related systems
  • Excellent customer service and communication skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • The chance to work with a leading company in the digital press industry

About BCforward:

BCforward is a leading provider of technical services and solutions to the digital press industry. We are committed to delivering high-quality services and building long-term relationships with our clients. Our team is passionate about providing exceptional customer service and staying ahead of the latest industry trends.