Loss Prevention Officer

7 days ago


Asheville, North Carolina, United States Omni Hotels Full time
Job Summary

We are seeking a highly motivated and detail-oriented Loss Prevention Officer to join our team at Omni Hotels. As a Loss Prevention Officer, you will play a critical role in ensuring the safety and security of our guests, associates, and hotel property.

Key Responsibilities
  • Patrol Hotel Property: Conduct regular patrols of the hotel property to identify and mitigate potential security risks.
  • Respond to Incidents: Respond promptly and effectively to incidents, including crimes, accidents, and medical emergencies.
  • Investigate Incidents: Conduct thorough investigations of incidents, gathering evidence and interviewing witnesses as needed.
  • Maintain Accurate Records: Maintain accurate and detailed records of incidents, including reports, witness statements, and other relevant documentation.
  • Monitor Security Systems: Monitor and maintain the hotel's security systems, including cameras, alarms, and access control systems.
  • Provide Excellent Customer Service: Provide exceptional customer service to guests and associates, responding to their needs and concerns in a professional and courteous manner.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required.
  • First Aid/CPR Certification: First Aid/CPR certification is preferred.
  • Basic Computer Knowledge: Basic computer knowledge is required.
  • Ability to Work a Flexible Schedule: The ability to work a flexible schedule, including evenings, weekends, and holidays, is required.
  • Valid North Carolina Driver's License: A valid North Carolina driver's license is required.


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