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Loss Prevention Officer

2 months ago

Asheville, North Carolina, United States Omni Hotels Full time
Job Summary

We are seeking a highly motivated and detail-oriented Loss Prevention Officer to join our team at Omni Hotels. As a Loss Prevention Officer, you will play a critical role in ensuring the safety and security of our guests, associates, and hotel property.

Key Responsibilities
  • Patrol Hotel Property: Conduct regular patrols of the hotel property to identify and mitigate potential security risks.
  • Respond to Incidents: Respond promptly and effectively to incidents, including crimes, accidents, and medical emergencies.
  • Investigate Incidents: Conduct thorough investigations of incidents, including gathering evidence, interviewing witnesses, and documenting findings.
  • Maintain Accurate Records: Maintain accurate and detailed records of incidents, including incident reports, witness statements, and evidence.
  • Monitor Security Systems: Monitor and maintain the hotel's security systems, including cameras, alarms, and access control systems.
  • Provide Excellent Customer Service: Provide exceptional customer service to guests and associates, including responding to their safety and security concerns.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required.
  • First Aid/CPR Certification: First Aid/CPR certification is preferred.
  • Basic Computer Knowledge: Basic computer knowledge is required.
  • Ability to Work a Flexible Schedule: Ability to work a flexible schedule, including day, evening, overnight shifts, weekends, and holidays.
  • Valid North Carolina Driver License: A valid North Carolina driver license is required.