Sales Performance Manager
3 weeks ago
Welcome to Sentral Services, where we redefine the way people live. As a Sales Performance Manager, you will be part of our team that is building a network of communities that offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life.
We are looking for a highly motivated and results-driven individual to join our team. The successful candidate will have a proven track record of success in sales and customer service, with excellent communication and problem-solving skills.
**About Us:**
Sentral Services is a leading residential hospitality operator with a mission to provide superior performance, enhanced experience, and a network of connected communities. Our one-of-a-kind communities offer a unique blend of convenience, connection, and comfort that allows residents to live life on their own terms.
**Responsibilities:**
- Establish strong relationships with residents, guests, and stakeholders to ensure a positive and fluid experience.
- Oversee daily leasing responsibilities, including marketing available homes and conducting property tours.
- Record and update details of prospective residents, current residents, and guests in the property management software.
- Complete lease applications, assist with verification of application information, and inform prospective residents of results.
- Liaise with maintenance teams to address any need for repair or cleaning.
- Maintain and store documentation effectively.
- Advertise available homes, conduct market analysis, and prepare market surveys.
**Requirements:**
- A high school diploma or equivalent is required, with some college preferred.
- A minimum of one year of experience in a customer service-related industry and one year of apartment leasing experience (lease-up experience preferred) or a combination of accounting skills/education with customer service experience is preferred.
- Strong attention to detail, knowledge of established leasing practices and procedures, and demonstrated ability to support and contribute to community team.
- Excellent oral and written communication skills, great time management skills, strong decision-making and problem-solving skills, and computer literacy with capability in email, MS Office, and related communication tools.
**Benefits:**
- We offer comprehensive healthcare plans, paid time off, paid holidays, volunteer hours, and a 401(k) plan with a match.
- We foster a flexible work lifestyle and provide extensive learning and development opportunities to support growth.
Estimated salary range: $45,000 - $60,000 per year.
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