Customer Service Representative

6 days ago

Fairfield, Ohio, United States Packaging Corporation of America Full time
Job Summary

We are seeking a highly skilled Senior Customer Service Representative to join our team at Packaging Corporation of America. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities
  • Respond to customer inquiries regarding product availability, pricing, and delivery dates
  • Process and track orders from receipt to scheduling
  • Communicate with internal departments to ensure order completeness and accurate invoicing
  • Coordinate customer requests for product specifications, availability, and shipping
  • Investigate and resolve customer complaints, including billing issues
Requirements
  • Education equivalent to a high school diploma required
  • Five years' previous work experience in a customer service role, with experience handling customer orders and maintaining positive customer relationships
  • Strong working knowledge of computer systems, including Microsoft Word, Excel, and Outlook
Preferred Requirements
  • Associates degree or college accounting coursework
  • Two years' previous work experience in the manufacturing sector, containerboard, and corrugated packaging industry
Knowledge, Skills & Abilities
  • Strong attention to meeting and exceeding customer expectations
  • Ability to network and build relationships with individuals of various experience and corporate positions
  • Strong active listening and evaluating skills
  • Strong analytical skills with the ability to handle detail-oriented tasks and review multiple documents and reports

Packaging Corporation of America is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

  • Customer Service Representative

    4 days ago

    Fairfield, Ohio, United States United Dairy Farmers Full time

    Customer Service RepresentativeAt United Dairy Farmers, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for providing exceptional customer service to our guests. This includes greeting guests with a warm and authentic hello, ensuring the store is prepared and ready for guests...

  • Customer Service Representative

    3 weeks ago

    Fairfield, Ohio, United States Zatkoff Seals & Packings Full time

    {"Job Title": "Customer Service Representative", "Job Description": "Job SummaryZatkoff Seals & Packings is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesInteract with customers via...

  • Customer Service Representative

    2 weeks ago

    Fairfield, Ohio, United States Zatkoff Seals & Packings Full time

    {"Job Title": "Customer Service Representative", "Job Description": "Job SummaryZatkoff Seals & Packings is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesInteract with customers via...

  • Customer Service Representative

    2 weeks ago

    Fairfield, Ohio, United States Waterco Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Culligan by WaterCo. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and promoting our products and services.Key...

  • Customer Service Representative

    4 days ago

    Fairfield, Ohio, United States Waterco of the Central States, Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Waterco of the Central States, Inc.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer...

  • Customer Service Representative

    7 hours ago

    Fairfield, Ohio, United States Packaging Corporation of America Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Packaging Corporation of America. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any...

  • Customer Service Representative

    3 weeks ago

    Fairfield, Ohio, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key ResponsibilitiesProvide...

  • Customer Service Representative

    2 weeks ago

    Fairfield, Ohio, United States Packaging Corporation of America Full time

    Job Title: Senior Customer Service RepresentativeAt Packaging Corporation of America, we are seeking a highly skilled Senior Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their...

  • Customer Service Representative

    3 weeks ago

    Fairfield, Ohio, United States The Cincinnati Insurance Companies Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as an Associate Customer Service Representative. As a key member of our organization, you will play a vital role in providing exceptional service to our policyholders and field representatives.Key ResponsibilitiesProvide outstanding customer service through phone,...

  • Customer Service Representative

    3 weeks ago

    Fairfield, Ohio, United States The Cincinnati Insurance Companies Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as an Associate Customer Service Representative. In this role, you will play a critical part in delivering exceptional service to our policyholders and field representatives.Key ResponsibilitiesProvide outstanding customer service through phone, email, and other...

  • Customer Service Representative

    2 weeks ago

    Fairfield, Ohio, United States The Cincinnati Insurance Companies Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as an Associate Customer Service Representative. In this role, you will play a critical part in delivering exceptional service to our policyholders and field representatives.Key ResponsibilitiesProvide outstanding customer service through phone, email, and other...

  • Customer Service Representative

    3 weeks ago

    Fairfield, Ohio, United States Cincinnati Financial Full time

    About the Role:Cincinnati Financial is seeking a highly skilled and customer-focused individual to join our Life Policy Services team as an Associate Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, processing policy transactions, and collaborating with our team to achieve our...

  • Customer Service Representative

    2 weeks ago

    Fairfield, Ohio, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a Customer Service Representative/Shift Leader to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through taking orders, making pizzas, and providing top-notch service. If you have an outgoing personality, are efficient and energetic, and thrive...

  • Customer Service Representative

    3 weeks ago

    Fairfield, Ohio, United States Performance Food Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring that all customer needs are met.Key ResponsibilitiesAssist customers with order...

  • Customer Service Representative

    3 weeks ago

    Fairfield, Ohio, United States Domino's Franchise Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our Domino's Pizza team as a Customer Service Representative/Shift Leader. This is a fantastic opportunity to work in a fast-paced environment and be part of a dynamic team that is passionate about delivering exceptional customer experiences.Key Responsibilities:Taking...

  • Customer Service Representative

    2 weeks ago

    Fairfield, Ohio, United States Performance Food Group Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Performance Food Group. As a key member of our sales team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring timely order fulfillment.Key ResponsibilitiesAssist customers with order entries and inquiries...

  • Customer Service Representative

    3 weeks ago

    Fairfield, Ohio, United States Public Storage Full time

    Public Storage is the self-storage industry leader, and we're seeking a skilled Customer Service Representative to join our team. As a Property Manager, you'll work independently at multiple locations, assessing customer storage needs and making suggestions to sell packing and moving supplies. You'll also conduct daily storage unit inspections, audit cash...

  • Customer Service Representative

    4 weeks ago

    Fairfield, Ohio, United States Public Storage Full time

    Job DescriptionAs a Customer Service Representative at Public Storage, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to ensure that our customers have a positive experience with our storage facilities.Key Responsibilities:Customer Service: Respond to customer inquiries, resolve issues, and...

  • Customer Service Representative

    2 weeks ago

    Fairfield, Ohio, United States Packaging Corporation of America Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Customer Service Representative to join our team at Packaging Corporation of America. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key...

  • Customer Service Representative

    3 weeks ago

    Fairfield, Ohio, United States Domino's Pizza LLC Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Shift Leader at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, taking orders, making pizzas, and ensuring a positive experience for our customers.Key...