Kidney Disease Resource Coordinator
2 weeks ago
Company Overview
">- Fresenius Medical Care North America is a leading provider of renal care services.
Salary
">$42,000 - $65,000 per year">Job Description
">The Dialysis Resource Navigator plays a crucial role in coordinating the varied community resources and social services programs available to kidney dialysis patients. Key responsibilities include:
">- Driving the company culture through values and customer service standards.">
- Providing outstanding customer service to all external and internal customers.">
- Developing and maintaining effective relationships through effective and timely communication.">
- Taking initiative and action to respond, resolve, and follow up regarding customer service issues with all customers in a timely manner.">
- Collaborating with local offices as directed by the MSW to obtain Medicare and Medicaid Insurance Assistance (non-commercial insurance assistance).">
- Coordinating Pharmacy Program benefits and prescription assistance programs.">
- Navigating social service and community resources for emergency food, housing, and shelter.">
- Assisting with transportation referrals, authorizations, and re-certifications.">
- Identifying appropriate community social service agencies and other resources to assist patients and families as directed by the MSW.">
- Reviewing and complying with the Code of Business Conduct and all applicable company policies and procedures, local, state, and federal laws, and regulations.">">
Required Skills and Qualifications
">To be successful in this role, you will need:
">- A Bachelor's degree in Social Work (BSW) required.">
- 0-2 years' experience in healthcare or related field with knowledge of navigating community resources.">
- Strong oral and written communication skills.">
- Detail-oriented.">
- Strong organizational and time management skills.">
- Proficient with PCs and Microsoft Office applications.">">
Benefits
">We offer a comprehensive benefits package, including:
">- A competitive salary range of $42,000 - $65,000 per year.">
- A drug-free workplace in accordance with applicable federal and state laws.">
- An EO/AA Employer committed to diversity and inclusion.">
- A supportive work environment that fosters growth and development.">">
Others
">Please note that the rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
">About Fresenius Medical Care North America
">We are a leader in renal care services, dedicated to improving the lives of patients and their families. Our team is passionate about delivering exceptional patient care and making a difference in our communities.
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