Customer Service Representative

2 weeks ago


Springfield, Ohio, United States Fifth Third Bank Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a CSR/Teller at our Red Coach location in Springfield, OH. As a key member of our banking team, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.

Key Responsibilities
  • Provide personalized service to customers, addressing their financial needs and concerns
  • Build and maintain relationships with customers, identifying opportunities to deepen their financial relationships with Fifth Third Bank
  • Work collaboratively with colleagues to achieve sales and customer service goals
  • Maintain accurate and up-to-date knowledge of bank products and services, making recommendations to customers as needed
  • Perform daily office responsibilities, including cash handling and balancing records
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic computer skills and knowledge of banking software
  • Flexibility in scheduling, including evenings and weekends
About Fifth Third Bank

Fifth Third Bank is a leading financial institution committed to providing exceptional customer service and building long-term relationships with our customers. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.



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